Two executives who were overseeing the Rack division of Seattle-based luxury retailer Nordstrom announced their retirements in a Monday (April 4) press release. In their stead, the company tapped a pair of veteran employees to take on the task of turning the flagging unit around. Nordstrom chief marketing officer Scott Meden, who worked for Nordstrom for 37 years, and Rack president Geevy S.K. Thomas, who worked 39 years with the department store chain, are both stepping down from their respective roles. Ken Worzel, Nordstrom’s chief operating officer, and Jamie Nordstrom, president of Nordstrom stores, have been named as chief customer officer and chief stores officer, respectively, and take ownership of Rack’s turnaround. The company said in the press release that the changes will “better align operational oversight with the company’s Closer to You strategy.” “This new leadership structure is reflective of a natural evolution that comes directly from our focus to serve customers better across all channels and banners,” said Nordstrom Chief Executive Officer Erik Nordstrom, in a statement. Nordstrom Rack has struggled lately to reach its previous levels of success, in part because the company has been dealing with supply chain disruptions related to the COVID-19 pandemic. The company said Rack sales were down 5% compared to 2019 levels in the fourth quarter of fiscal 2021. In Q3 of fiscal 2021, Rack’s sales dropped 8% from two years ago. Related: Rack is Back: Nordstrom Gets Huge Bounce From Gains at Off-Price Unit and Digital Nordstrom, which owns 110 physical stores, said continued growth in its digital business and mobile app users, as well as improved supply chain and COVID-19 environments, helped lift its trailing results and give it confidence to issue guidance that was ahead of analyst expectations. A top-to-bottom analysis of the business allowed Nordstrom to increase inventory by nearly 20% and keep shelves stocked in its discount stores, while also sourcing and selling the latest full-priced items at the namesake locations, the CEO said. Get our hottest stories delivered to your inbox. Sign up for the PYMNTS.com Newsletter to get updates on top stories and viral hits.
[W]e have been deeply saddened and angered by recent events in our country. The senseless deaths of George Floyd, Breonna Taylor, Ahmaud Arbery and too many others reflect the deeply ingrained racial prejudice and injustice that still exists in our communities today... The unnecessary and unjust killing of anyone must not be accepted. The issue of race and the experiences of too many people of color cannot be ignored. We owe it to our employees, our customers and our communities to be very clear in condemning these acts of violence. They represent a disregard for basic human rights that has no place in our communities or country, and certainly not at Nordstrom... As a company, we know we have the opportunity to make things better, which is why over the past several years we've amplified our efforts when it comes to diversity, inclusion and belonging at Nordstrom. It begins not only by speaking out, but by listening... Our "Courageous Conversation" forums set up by our Black Employee Network have made a big impact on both of us. These conversations aren't easy, but they've never been more important. We're grateful for the courage of our employees as they share their stories. We are proud to stand with them.
|
What is nordstroms ceo statement
Postagens relacionadas
direito autoral © 2024 aprendervalor Inc.
