What is meant by coaching a patient as it relates to community resources?

1. Bodenheimer T, Willard-Grace R, Ghorob A. Expanding the roles of medical assistants: who does what in primary care? JAMA Intern Med. 2014; 174(7): 1025–1026. [PubMed] [Google Scholar]

2. Ghorob A. Health coaching: teaching patients how to fish. Fam Pract Manag. 2013; 20(3): 40–42. [PubMed] [Google Scholar]

3. Brodin N, Eurenius E, Jensen I, Nisell R, Opava CH; PARA Study Group. Coaching patients with early rheumatoid arthritis to healthy physical activity: a multicenter, randomized, controlled study. Arthritis Rheum. 2008; 59(3): 325–331. [PubMed] [Google Scholar]

4. Benzo R, Vickers K, Novotny PJ, et al. Health coaching and chronic obstructive pulmonary disease re-hospitalization. A randomized study. Am J Respir Crit Care Med. 2016; 194(6): 672–680. [PMC free article] [PubMed] [Google Scholar]

5. Thom DH, Ghorob A, Hessler D, De Vore D, Chen E, Bodenheimer TA. Impact of peer health coaching on glycemic control in low-income patients with diabetes: a randomized controlled trial. Ann Fam Med. 2013; 11(2): 137–144. [PMC free article] [PubMed] [Google Scholar]

6. Turner BJ, Hollenbeak CS, Liang Y, Pandit K, Joseph S, Weiner MG. A randomized trial of peer coach and office staff support to reduce coronary heart disease risk in African-Americans with uncontrolled hypertension. J Gen Intern Med. 2012; 27(10): 1258–1264. [PMC free article] [PubMed] [Google Scholar]

7. Daaleman TP, Fisher EB. Enriching patient-centered medical homes through peer support. Ann Fam Med. 2015; 13(Suppl 1): S73–S78. [PMC free article] [PubMed] [Google Scholar]

8. Fisher EB, Ballesteros J, Bhushan N, et al. Key features of peer support in chronic disease prevention and management. Health Aff (Millwood). 2015; 34(9): 1523–1530. [PubMed] [Google Scholar]

9. Ruggiero L, Moadsiri A, Butler P, et al. Supporting diabetes self-care in underserved populations: a randomized pilot study using medical assistant coaches. Diabetes Educ. 2010; 36(1): 127–131. [PMC free article] [PubMed] [Google Scholar]

10. Willard-Grace R, Chen EH, Hessler D, et al. Health coaching by medical assistants to improve control of diabetes, hypertension, and hyperlipidemia for low-income patients: a randomized controlled trial. Ann Fam Med. 2015; 13(2): 130–138. [PMC free article] [PubMed] [Google Scholar]

11. Fisher EB, Strunk RC, Highstein GR, et al. A randomized controlled evaluation of the effect of community health workers on hospitalization for asthma. Arch Pediatr Adoles Med. 2009; 163(3): 225–232. [PubMed] [Google Scholar]

12. Balaban RB, Galbraith AA, Burns ME, Vialle-Valentin CE, Larochelle MR, Ross-Degnan D. A patient navigator intervention to reduce hospital readmissions among high-risk safety-net patients: a randomized controlled trial. J Gen Intern Med. 2015; 30(7): 907–915. [PMC free article] [PubMed] [Google Scholar]

13. Babamoto KS, Sey KA, Camilleri AJ, Karlan VJ, Catalasan J, Morisky DE. Improving diabetes care and health measures among Hispanics using community health workers: results from a randomized controlled trial. Health Educ Behav. 2009; 36(1): 113–126. [PubMed] [Google Scholar]

14. Palmas W, March D, Darakjy S, et al. Community health worker interventions to improve glycemic control in people with diabetes: a systematic review and meta-analysis. J Gen Intern Med. 2015; 30(7): 1004–1012. [PMC free article] [PubMed] [Google Scholar]

15. Philis-Tsimikas A, Fortmann A, Lleva-Ocana L, Walker C, Gallo LC. Peer-led diabetes education programs in high-risk Mexican Americans improve glycemic control compared with standard approaches: a Project Dulce promotora randomized trial. Diabetes Care. 2011; 34(9): 1926–1931. [PMC free article] [PubMed] [Google Scholar]

16. Spencer MS, Rosland AM, Kieffer EC, et al. Effectiveness of a community health worker intervention among African American and Latino adults with type 2 diabetes: a randomized controlled trial. Am J Public Health. 2011; 101(12): 2253–2260. [PMC free article] [PubMed] [Google Scholar]

17. Ivey SL, Tseng W, Kurtovich E, et al. Evaluating a culturally competent health coach intervention for Chinese-American patients with diabetes. Diabetes Spectr. 2012; 25(2): 93–102. [PMC free article] [PubMed] [Google Scholar]

18. Margolius D, Bodenheimer T, Bennett H, et al. Health coaching to improve hypertension treatment in a low-income, minority population. Ann Fam Med. 2012; 10(3): 199–205. [PMC free article] [PubMed] [Google Scholar]

19. Kivelä K, Elo S, Kyngäs H, Kääriäinen M. The effects of health coaching on adult patients with chronic diseases: a systematic review. Patient Educ Couns. 2014; 97(2): 147–157. [PubMed] [Google Scholar]

20. Thackeray R, Merrill RM, Neiger BL. Disparities in diabetes management practice between racial and ethnic groups in the United States. Diabetes Educ. 2004; 30(4): 665–675. [PubMed] [Google Scholar]

21. Chapman S, Marks A, Chan M. Research Brief: The Increasing Role of Medical Assistants in Small Primary Care Physician Practice: Key Issues and Policy Implications. San Francisco, CA: Center for the Health Professions, University of California San Francisco; 2010. [Google Scholar]

22. Bennett HD, Coleman EA, Parry C, Bodenheimer T, Chen EH. Health coaching for patients with chronic illness. Fam Pract Manag. 2010; 17(5): 24–29. [PubMed] [Google Scholar]

23. UCSF Center for Excellence in Primary Care. Health coaching. http://cepc.ucsf.edu/health-coaching Accessed Oct 15, 2016.

24. Wagner EH, Austin BT, Von Korff M. Organizing care for patients with chronic illness. Milbank Q. 1996; 74(4): 511–544. [PubMed] [Google Scholar]

25. Prochaska JO, Velicer WF. The transtheoretical model of health behavior change. Am J Health Promot. 1997; 12(1): 38–48. [PubMed] [Google Scholar]

26. Linden A, Butterworth SW, Prochaska JO. Motivational interviewing-based health coaching as a chronic care intervention. J Eval Clin Pract. 2010; 16(1): 166–174. [PubMed] [Google Scholar]

27. Strauss A, Corbin J. Basics of Qualitative Research: Grounded Theory: Procedures and Techniques. Newbury Park, CA: Sage Publications; 1990. [Google Scholar]

28. Patton MQ. Enhancing the quality and credibility of qualitative analysis. Health Serv Res. 1999; 34(5 Pt 2): 1189–1208. [PMC free article] [PubMed] [Google Scholar]

29. Janz NK, Becker MH. The health belief model: a decade later. Health Educ Q. 1984; 11(1): 1–47. [PubMed] [Google Scholar]

30. Ajzen I, Albarracin D, Hornick R, eds. Prediction and Change of Health Behavior: Applying the Reasoned Action Approach. Mahwah, NJ: Lawrence Erlbaum Associates; 2007. [Google Scholar]

31. Tannahill A. Health promotion: the Tannahill model revisited. Public Health. 2009; 123(5): 396–399. [PubMed] [Google Scholar]

32. Ryan P. Integrated theory of health behavior change: background and intervention development. Clin Nurse Spec. 2009; 23(3): 161–170, quiz 171–172. [PMC free article] [PubMed] [Google Scholar]

33. Howard LM, Hagen BF. Experiences of persons with type II diabetes receiving health coaching: an exploratory qualitative study. Educ Health (Abingdon). 2012; 25(1): 66–69. [PubMed] [Google Scholar]

34. Parry C, Kramer HM, Coleman EA. A qualitative exploration of a patient-centered coaching intervention to improve care transitions in chronically ill older adults. Home Health Care Serv Q. 2006; 25(3–4): 39–53. [PubMed] [Google Scholar]

35. Katigbak C, Van Devanter N, Islam N, Trinh-Shevrin C. Partners in health: a conceptual framework for the role of community health workers in facilitating patients’ adoption of healthy behaviors. Am J Public Health. 2015; 105(5): 872–880. [PMC free article] [PubMed] [Google Scholar]

36. Joseph-Williams N, Elwyn G, Edwards A. Knowledge is not power for patients: a systematic review and thematic synthesis of patient-reported barriers and facilitators to shared decision making. Patient Educ Couns. 2014; 94(3): 291–309. [PubMed] [Google Scholar]

37. Willard-Grace R, Najmabadi A, Araujo C, et al. “I Don’t See Myself as a Medical Assistant Anymore”: Learning to Become a Health Coach, in our Own Voices. i.e.: inquiry in education Digital Commons at NLU. 2013; 4(2). http://digitalcommons.nl.edu/ie/vol4/iss2/2. Published Nov 11, 2013 Accessed Oct 15, 2016. [Google Scholar]

38. Dubé K, Willard-Grace R, O’Connell B, et al. Clinician perspectives on working with health coaches: a mixed methods approach. Fam Syst Health. 2015; 33(3): 213–221. [PubMed] [Google Scholar]

39. Stacey D, Kryworuchko J, Bennett C, Murray MA, Mullan S, Légaré F. Decision coaching to prepare patients for making health decisions: a systematic review of decision coaching in trials of patient decision AIDS. Med Decis Making. 2012; 32(3): E22–E33. [PubMed] [Google Scholar]

40. Elwyn G, Frosch D, Volandes AE, Edwards A, Montori VM. Investing in deliberation: a definition and classification of decision support interventions for people facing difficult health decisions. Med Decis Making. 2010; 30(6): 701–711. [PubMed] [Google Scholar]

Page 2

Participant Characteristics (N = 118)