Important Notice:
Your use of the Evans website and services constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice
Repairs:
All efforts will be made to ensure that repair and restoration jobs are completed to a high standard. Evans employs only highly skilled leather craftsmen and items entrusted to our workshop are handled with the highest care. The repair processes recommended for any item are selected to suit the nature of the leather or material, the structure and condition of the item.
Evans cannot assume responsibility for the inherent weakness of, or defects in the leather or materials that are not readily apparent prior to processing. This includes dyeing jobs where the finish will be highly dependent on the quality and condition of the leather.
Evans will not be held responsible for any of the following processes:
- Leathers, particuarly suedes, that becomes “stiff” or “malty” after dyeing
- Severely stained handles or those affected by grease
- Severe leather stains that are unable to be completely removed
- Severe leather stains where cleaning results in discouloration of the leather
While we strive to restore items to their original state, it is not always possible to return items to factory condition. Our goal is therefore to restore items to the best condition possible. In addition, some materials and hardware are proprietary of certain brands and there are regulations against using these materials for our repairs. In such cases materials and hardware will be substituted with suitable replacements of similar quality and aesthetics.
Pricing:
The prices listed on the Evans website are to be used as a guide only. We make every attempt to be consistent with our pricing and to provide transperent information regarding our repair processes. Due to the diversity of leather goods and variety of possible services available, prices are always subject to change and we are under no obligation to match the prices listed on our website. If an item is misquoted, we reserve the right to modify the price, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price.
Shipping:
If you decide to send us an order via post or courier, ensure that your items are packed securely. We cannot assume any responsibility for damage that occurs during transit and any transport services are to be used at your own risk. Please check with your shipping provider for more information regarding insurance policies and guarantees.
Returns:
It is highly recommended that customers inspect items carefully upon completion of their order. Please notify Evans customer support within 24 hours of any complaints, concerns or queries regarding the item. All repairs left with Evans, unless otherwise specified, are subject to a workmanship guarantee for a period of three months following completion of the order.
Our workmanship guarantee is subject to the following conditions.
- The issue corresponds to the original job description
- The initial job has not been tampered with
- The issue has not arisen as a result of another acccident or mishap
All returned items are put through a number of inspection checks. If the returned item satisfies our criteria, it will be processed as a new order and finished according to the original job description. Failure to meet any of the above criteria may result in the workmanship guarantee being declared void and being removed from that particular item.
Email Communications:
After placing an order with Evans, there is a possibility that we will send you communications regarding our services and products. By using our services, you agree to receive such communications from us. We will give you opportunity to opt out of receiving these promotional emails by following the opt out instructions provided in such messages. We also use emails for non-commercial purposes. These emails provide important information such as repair details, copies of receipts and order status updates.
SMS Communications:
We utilise SMS for non-commercial purposes. You will only receive an SMS from Evans in regards to order details and order status updates.
User Communications:
Any message you send to Evans via email, postcard, letter, voice mail or other transmission relating to your use of this site shall be and remain the property of Evans, and Evans shall not be limited in any way in its use, promotional, commercial or otherwise. Evans will not use your full name in any such promotional use without your permission. You agree that no such messages will violate the rights of any third party or contain any libelous or otherwise unlawful materials. We save certain messages and emails on file for promotional and marketing purposes, but we are not required to and do not retain every such message.
Privacy Policy
This following document sets forth the Privacy Policy for the Evans website, www.evans.com. Evans looks to provide you with the best possible customer service and repair experience. At the same time Evans is committed to upholding your privacy and keeping your personal details confidential.
Collection of your personal information
All customers are required to supply personal information on creation of an order. Types of information collected may include name, mobile number, postcode and email address. This information is mainly used for facilitating contact throughout the repair process and providing customers with order status updates.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Evans takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy
Evans reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Evans reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
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Now that Fall is here, you’re probably getting your boots out of the closet and dusting them off. If you happen to have a pair that needs some TLC, here’s a fix to get those boots back in action.
I learned how to fix a broken riding boot zipper with two unconventional items: a candle and a glass cleaning product. It sounds like the start of a weird joke, “What do you get when a riding boot, old candle, and Windex walk into a barn. . .”
The Back Story
One day after a riding lesson I had a stuck zipper; the jam was about three inches from the bottom–so close, yet so far from freeing my foot and leg.
“Can you try to get this thing off me?” I asked my horse husband.
Mark successfully muscled the zipper down far enough that I could slip the boot off. I was thrilled to be free, yet bummed about not just the cost of getting a zipper repaired, but the down time required to send my trusty riding boots in for a repair.
After that I did a little Internet sleuthing and figured out a way to fix the zipper that actually worked (I’m not handy at all!).
By the way, this post includes affiliate links. If you click through and make a purchase, at no cost to you I will receive a small (very small) commission that will finance carrots for my horse. Thank you for your support.
1. Spray glass cleaner like this all along the zipper and pull the zipper down to the bottom, the starting point. You might have to really muscle it to get it to go up or down.
2. Smooth a fragment of candle wax along the zipper. (Just to be sure. You could probably do either the Windex or the candle wax, I chose to do both because sometimes more is better).
3. Zip and unzip a few times to test it out. Once you get the zipper going up and down fairly smoothly along the full length, proceed to step 4.
4. Clamp down the zipper with pliers or a wrench when it is all the way at the origin. The reason this part is important is because I temporarily fixed my boots and then they unzipped from the middle during my next ride. I believe the first time I “fixed” the zipper, I didn’t press down hard enough to trigger a change in how the little teeth aligned at the origin. Since I tried it a second time using more force, the zipper has been perfect
5. Pull zipper up (or down) and voila! It should be fixed.
And this is how you fix a riding boot zipper.
What to Do If the Broken Riding Boot Zipper Is Still Stuck After Steps 1-5
If that doesn’t work, you can take your boots to a shoe repair shop and they can put in new zippers (I would recommend putting new zippers in both boots.) Depending on where you live, it could run you about $100-150 simply to have the zippers replaced. If you have a pair of low to mid-range boots like maybe the Tredsteps (which are a good every day boot) or these boots from Mountain Horse, it might not be worth it to get new zippers since for a mere $150 more, you can have a brand new pair of boots.
Speaking of boots. . .
These boots are my favorite at the moment. Very comfy. And the gorgeous brown boots boots below are on my wishlist. But I digress.
Mountain Horse Sovereign Field Boots–ooo la la!
How to Keep Zippers in Good Shape To Avoid Them Getting Stuck In the First Place
Quite honestly, if I take better care of my boot zippers by using this product after every ride or two, I might not have had to deal with them getting stuck. I didn’t know such a product existed until I went to the shoe repair the weekend I was at a horse show and a different pair of boot zippers got stuck!
Also, carrying boots in a boot bag is a wise choice to keep them as dirt and grime free as possible.
What’s been your experience? Have you ever fixed a zipper? What was your trick? Do you think it’s better to repair or buy new?
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