Which of the following is not an appropriate way of dealing with a patient who does not speak the same language as you do?

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Which of the following is not an appropriate way of dealing with a patient who does not speak the same language as you do?

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Page 2

Summary of general characteristics of studies.

AuthorCountryNumber of
organizations
Type of organizationStudy typeData
collection
Sample sizeResponse, %
Albrecht
et al,8
GermanyHospitalMOHCross-sectionalQuestionnaire3990.0
Ali et al,9EnglandTertiary hospitalMOHQualitative descriptive approachInterview59 nurses100
Al-Khathami et al,10Saudi ArabiaOne medical cityMOHCross-sectionalInterview116100
Bagchi et al,11USAMedicaid programNANAMedicaid records22 353100
Bischoff
et al,2
SwitzerlandFive health centersMOHCross-sectionalHospital database79561.1
Bischoff
et al,12
SwitzerlandFour health centersMOHCross-sectionalInterview723100
de Moissac
et al,13,14
CanadaNANACross-sectionalOnline questionnaire and telephone interview297100
Divi et al,5USASix hospitalsMOHProspective studyIncident reports108374.0
Kale et al,15NorwayAll health centers in three citiesMOHCross-sectionalQuestionnaire129035.1
Ngo-Metzger et al,16USAEleven health centersMOHCross-sectionalMailed survey274674.0
Pytel et al,17USATertiary
health care center
MOHProspective studyQuestionnaire123 patients/visitors and
73 nurses
60.0
Schlemmer et al,18South AfricaOne hospitalMOHCross-sectionalInterview21 health staff (6 junior doctors,
8 experienced nurses, 7 staff) and 5 patients
100
Van Rooyen et al,19Saudi ArabiaNAMOH and privateQualitative researchInterviewNANA
Wilson
et al,20
USANANACross-sectionalTelephone survey1200NR