Travel doesn’t always go as planned. If you're going overseas, travel insurance is as important as a passport. Without it, you or your family could suffer financially if things go wrong. No matter who you are, where you're going and what you're doing, get insurance. Show
Explore this page for general advice on: This page is for Australians preparing to travel overseas. If you're already overseas and something has happened to you, see what to do when things go wrong. We've partnered with CHOICE to produce our general advice on travel insurance. For more information about choosing a policy, see the CHOICE travel insurance buying guide. Travel insurance for your healthTravel insurance is especially important if you need medical assistance. Healthcare overseas can be very expensive. Most countries won't give you free care, or subsidise the cost of your care. You, or your insurer, must usually pay full price. Medical situations most basic policies cover
Be aware that you may not be covered if something happens to you as a result of an excluded activity. For example, most policies cover a broken bone. However, if you broke your leg skiing and your cover specifically excluded skiing, you won't be covered. It's unlikely an insurer will cover you if you go to a destination where the advice level is 'Do not travel'. Common exclusions for health claimsMost comprehensive travel insurance policies exclude pre-existing physical and mental health conditions. Some insurers will cover you if you pay extra. Commonly excluded are:
Insurers generally won’t provide cover if you're:
Getting cover for your pre-existing conditionIf you have a pre-existing condition, you may face challenges getting insurance that covers it. You may need to find a specialised insurer. You may need a policy that covers you for situations that aren't connected to your condition. If you don't get insurance and can't pay for medical assistanceBe aware that hospitals in some countries will refuse to give you medical assistance if you don't pay upfront, or hand over your insurance details. Even if it means you might die. In an emergency, hospitals in countries with a reciprocal health care agreement may treat you. However, you may still have pay to some of your costs. You should still get travel insurance. Hospitals in other countries may treat you, then give you an invoice to pay. If you don't have travel insurance, you'll have to pay for your treatment. If you can't pay, you'll have to ask your family or friends for money. If you don't pay your medical bills, you could be:
The Australian Government can't pay your bills. Travel insurance for your baggage and valuablesTravel insurance can cover the cost to replace your baggage and valuables. If you're insured, you can claim the replacement costs for items that are lost, stolen or damaged. Some insurers will also help you organise the replacement if it's something you need while you're away. Items insurance can cover
Item limitsMost policies set item limits. If you're carrying an item worth more than the limit, you can usually pay extra to cover it. If you're not carrying expensive items, you could save on your premium by selecting a policy that provides less baggage cover or lower limits. Or choosing a medical-only basic policy. Common exclusions for baggage and valuablesHow your property problem happened and what it is can impact your insurance cover.
Covering the cost of cancellations and delaysPlans change. So do advice levels in our travel advisories. Travel insurance can cover cancellation costs if you need to change your plans. Find out what's covered for cancellations and delays. Read the product disclosure statement (PDS) before you buy your policy. When insurers may cover cancellation costsMost travel insurance policies can cover your costs if you need to cancel your trip. Some may cover you if:
Common exclusions for cancellation coverMost insurers won't cover cancellation costs if:
For more information on cancellation cover, see the CHOICE travel insurance guide. Types of travel insurance policiesThere's 100s of travel insurance policies to choose from. For each, there's a list of extras to consider. Before you choose an insurer and a product, consider what type of policy suits your needs.
Choose the right coverage for your circumstances. Don't just choose the policy that looks cheapest on the surface. Make sure it covers what you need or it could end up costing you more in the long run. For more information , see the CHOICE travel insurance buying guide. Comprehensive travel insuranceA comprehensive travel insurance policy covers a lot. These policies cover most things for most people in most situations. It won't cover everything, or everyone. You may still want to explore the insurer's optional extras, or opt for higher item limits if you're carrying expensive items. Comprehensive cover suits most Australians. These policies cover:
Some cover more situations in their standard policies, without having to pay for extras. For example, some comprehensive policies cover skiing and SCUBA diving. On other policies, you have to pay more. There's a wide spectrum of comprehensive insurance products to choose from. Generally, at the higher end of the price range you'll have higher item or claim limits, a lower excess and more customer service. Compare CHOICE reviews of single trip and annual multi-trip travel insurance policies. Basic travel insurance (medical only)Basic cover can be a popular choice with backpackers and budget travellers. It's generally for people who travel light, without expensive items and just want the cheapest option. Most importantly, basic policies still cover your health and medical emergencies. Medical assistance is usually the most expensive cost Australians can experience overseas. They usually don't cover your property or cancellation costs. If they do, the conditions are more restrictive and claim limits are much lower. Usually, they have much higher excess than comprehensive policies. See medical only travel insurance options (Insurance Council of Australia). Credit card travel insuranceSome credit cards come with complimentary (free) travel insurance. Before you default to the free option, make sure you understand what it covers, for how much and what you must do to activate it. Check how your free credit card travel insurance policy compares. Read credit card travel insurance reviews by CHOICE. What credit card travel insurance can coverCredit card usually provide basic cover for some medical emergencies, cancellations and problems with your baggage and valuables. They're different from most comprehensive policies. Often, they cover fewer situations and have lower item limits. Before you go with the free option, read the PDS. Compare it to one from a comprehensive policy so you understand what you'll be covered for. Activating credit card insuranceYou usually have to 'activate' the insurance policy. Often, this is by booking your trip using that card. Some may consider your policy activated when you:
Before you choose to go with the free option, make sure confirm with your bank how to activate it. Don't assume its activated, you could find yourself overseas without insurance when you need it. Read the CHOICE travel insurance buyers guide. Check out their reviews. Checklist: How to choose the right travel insuranceKeep in mind that not all policies cover all things, in all countries, in all situations. You need to make sure you choose a travel insurance policy that suits your needs. 1. Consider where you're goingSome policies are destination-specific, others are worldwide. The level of cover and the cost of travel insurance can vary depending on the region you're travelling to. Risks in some regions or destinations may be of greater concern than others to the insurer.
Read about current risks in each destination’s travel advice. Understand what each advice level means. 2. Decide how long you're going forTravel insurers usually quote based on how many days you'll be away.
Annual multi-trip policies and credit card travel insurance policies can restrict the length of each trip you take. This could be anywhere from 15 to 365 days, depending on fine print in your policy. Some allow you to pay for extra days. Compare CHOICE reviews of single trip and annual multi-trip travel insurance policies. 3. Think about what you'll do thereInsurers exclude a lot of activities in their standard policies. Even common activities, like going on a cruise or skiing. You may need to pay extra to ensure you're covered for what you're planning to do. Or, get a specialised policy. Check the policy's fine print.
If living and working overseas long term, you may have other insurance requirements to meet. Your visa conditions may require you to get a local health insurance policy. Make sure you check. See our general advice for the activities you plan to do. 4. Think about your age and healthYour age and health will impact the type of policy you need, and how much it costs you. This especially applies to people with pre-existing conditions.
Also learn more about taking care of your health. 5. Work out how much your valuables are worthExpensive items may cost you more to insure. Think about what you're taking with you. Consider what it would cost to replace those items if they get lost, stolen or damaged. Policies vary when it comes to how they cover valuable items. They often have limits on the value for each item, and adding cover for valuables can vary from 100s of dollars to 1000s.
Also see our general advice on preventing theft and muggings. 6. Shop around and choose what's right for youThere's plenty of insurers with a range of travel insurance policies for you to choose from. The most important thing is that you choose a policy that covers what you need for you and your trip.
Resist the temptation to just get the cheapest option without checking that it suits your needs. This also applies to free credit card travel insurance. Consider your unique needs and read the PDS. If it's not a match, it's not good value. See more advice on choosing the right travel insurance policy for you. Read the CHOICE travel insurance buyers guide. How the Australian Government can helpThe Australian Government is limited how and when it can help Australians overseas. It's important you understand our limits. We can't pay your bills for you. We can't loan you money. Consular services are not your 'backup plan' if things go wrong and you need money. You must take personal responsibility for your situation when you travel. This includes your finances. We expect all Australians travelling overseas to take out appropriate insurance for their trip. In many cases, you'll depend on your travel insurer for help when things go wrong. This includes both financial and practical support. If you can't afford insurance, you can't afford to travel. Understand how and when we can help. Read the Consular Services Charter. Read moreSee also |