Not being able to log into your PC or device can be incredibly frustrating; it puts a halt to your working day before it’s even begun, which can be extremely stressful, especially during busy times. Show
But don’t worry, it’s often an IT problem that can be easily fixed. Here are some pointers for next time you can’t log into your device:
Your IT Support team will be able to reinstate any user rights or reset your password. Likewise, if there’s another IT issue occurring, they’ll be able to investigate and provide you with a solution. 2. “I’ve got the dreaded blue screen of death!”As part of the Windows 11 upgrade, Microsoft announced that the infamous ‘blue screen of death’, displaying a sad face alongside “Your PC ran into a problem and needs to restart”, will now be a black screen instead! Regardless, it won’t be disappearing any time soon, and you may come across it every now and then. The blue/black screen of death is usually related to hardware or a driver that’s not working correctly, usually occurring after you install a new piece of hardware or update a driver. Simply rebooting your PC is often a quick and effective fix for the blue screen of death! Otherwise, your IT Support service desk will be able to help. It’s worth telling them what you did on your device just before the IT problem occurred. This will help them diagnose and solve the issue. 3. “I deleted an important file!”Firstly, check your Recycle Bin. If you can’t find your Recycle Bin, simply type it into the Start search bar (if you’re using a Mac, check your Trash). Similarly, if you know the name of your file, you can search for that and if it’s found anywhere on your device you should be able to find it. However, if you’re certain your file is lost, your IT Support partner should be able to help you recover it. In the meantime, stop using your device for other tasks as this will minimise the risk of your data being overwritten by new data. All good IT providers will automatically back up your data, so anything you delete should be recoverable. Having effective backup and disaster recovery solutions in place is vital to ensure business continuity and maximise productivity. 4. “I just closed my document without saving!”Not saving a document is one of the easiest mistakes and can send you into panic mode. Imagine spending hours on a spreadsheet, only to close the document in a hurry and forget to save your work! But don’t worry, you should be able to recover your work. Microsoft 365’s AutoRecover feature will recover work that hasn’t been saved (this will be automatically enabled for most Microsoft users, but check if you’re unsure). Your Office application will periodically save a copy of your file in the background (by default, every 10 minutes). So, if you forget to save your file you should still be able to recover a previous version of it. Simply open the app you were using, e.g. Word or Excel. If your file has been recovered, it will appear on the left sidebar with the option to open and save it. If this doesn’t work, you can also search your computer for temporary files, either with a .tmp file extension or a ~ prefix. 5. “My computer is running too slowly!”A slow PC or laptop can be caused by several easily fixed IT issues, including:
6. “My computer just shut down unexpectedly!”Randomly shutting down is likely due to overheating. Check your device for dust and ensure you’re using it on a flat surface in a cool, ventilated room. If this doesn’t help, your device may be experiencing a virus. In which case, it’s imperative you contact your IT Support partner immediately – they’ll be able to mitigate risk and suggest cyber security solutions to prevent cyberattack in the future. 7. “I can’t print anything!”Firstly, check the printer. Is it turned on? Does it have enough paper, ink, or toner? Is the paper inserted properly into the correct tray? If your printer is working properly, it’s probably a connection issue. Your IT support partner should be able to help you connect quickly and get your documents printed. 8. “My internet is really slow!”Slow internet speeds can be caused by several IT problems, including:
If you’re at home, first try rebooting your router and troubleshooting your WiFi connection. You can also try moving closer to the router or buying a WiFi extender. If you’re in the office, contact your IT Support provider. They will be able to investigate any WiFi issues and make recommendations to optimise your internet connectivity. 9. “I keep losing access to the wireless network!”If you’re in the office, this could be due to an overloaded router. Call your IT support team and explain – they may ask you to try connecting to the network using another device as part of their investigation into the IT problem. If you’re at home, try the methods suggested above (for slow WiFi) and then contact your network provider if none of these options are successful.
The first things to check are:
This will help diagnose where the IT issue is occurring. If you’re still having problems, contact your IT support service desk and they proceed with more in-depth troubleshooting to identify and solve the problem. We hope you found this article helpful and can use these tips to solve your IT problems if/when they arise. For more information on how we can help you prevent IT issues and boost productivity for your business, please don’t hesitate to get in touch.Find out more about IT Support
INTRODUCTION Information Technology a buzz word and boon for us, the generation of 21st century. It is a developing field which has changed our lives and acted as a pioneer to drive globalization. But as we enjoy the perks of the digital era there are few challenges too. Are you aware of them? Let’s talk about the challenges in the IT industry.  QUOTES Progress has never been a bargain. You’ve got to pay for it. Sometimes I think there’s a man behind a counter who says, ‘All right, you can have a telephone; but you’ll have to give up privacy, the charm of distance. You may conquer the air, but the birds will lose their wonder, and the clouds will smell of gasoline!’ – Henry Drummond, a character in the book ‘Inherit the Wind’ written by Jerome Lawrence STATISTICS – What numbers have to say?
DESCRIPTION – Let’s take a Deep Dive International Foundation for Information Technology (IF4IT) defines IT industry as an industry which is responsible and accountable for the technology used for planning, design, construction, testing, distribution, support and operations of software, computers and computer-related systems that exist for the purpose of Data, Information and Knowledge management and processing. The sectors like hardware, software and services, telecom and new automated technologies which belong to the umbrella of the internet of things (IoT) comes under the IT industry. How is this Information Technology used to drive our day to day life?1: Improved Communication: One can get in touch with a person sitting thousands of miles away by just one click. 2: Improved Home Entertainment: Alexa, Siri, Netflix are the outcome of advancement in Information Technology. 3: Improved Housing and Lifestyle: Home security solutions, smart light and remote access to CCTV’s installed at home are some innovations which have changed housing and lifestyle experience. Some of the major players in the global information technology market are Microsoft, Accenture, Oracle SAP, Amazon, and IBM. Despite the remarkable gains, the industry is facing some threats like cybersecurity. COVID 19 the global pandemic has called for the need to work from home. However, managing the remote workplace infrastructure is another new challenge for the industry. Apart from this, factors like The US-China trade war, the UK exit from the EU are also responsible for the slow growth of the IT industry. PROBLEMS IN INFORMATION TECHNOLOGY INDUSTRYLet’s look at the challenges one by one in detail. 1. Cyber Security Threats There have been more than a 50% increase in data breaches in the last four years. The losses suffered by the industry because of these data breaches are reported to be $200,000 on an average across the business. Example: Melissa David Smith – the person who was accused of cyber-attack, he posted a document claiming to have credentials to several websites in American online chat group but the true content was the Melissa virus. Melissa was spread across the global email servers. Because of the virus companies like Microsoft, Intel, and Lockheed Martin were forced to shut down their email services which caused over $80 million USD damages. Common types of cyber-attacks: Fishing, Ddos, Spyware, Ransomware, Malware including viruses like Trojans, Worms, Key loggers. 2. Talent Shortage “Increasingly businesses are in the need of people with combinations of skill that have not previously been aligned, like analysts with coding abilities, or paramedics who understand statistics.” “They are looking for super-specialized skillsets. They are not looking for traditional people” – Usha Mirchandani (Managing Director at JPMorgan Chase & Co., New York Retention of employees is one of the biggest challenges for the IT industry. Software companies recruit people, train them but in the end, they witness their resignation once they are enough experienced in the job. Organizations investment into employees to integrate them into the workflow. There is a huge gap in the skills the work demand and the skills job applicants have. Our education system still needs to be revamped. And that affects the industries that seek highly skilled employees. Unemployment is high in our country, but the fact is that many companies are not able to find talent to fill the positions. The biggest reason behind this is the students or people are not updated with the changing technological advancement. Due to automation, the demand for specialized skills increased and this has resulted in the loss of jobs for the unskilled labour. Quality of education is not adjusted according to the changing landscape Millions of job will be open in a few years but there is not enough talent in the market to cater to these job openings. Technology is changing dynamically in the industry but the learning rate of people is not up to the mark. 3. Cloud Computing All organizations in the IT industry are using the cloud for a wide variety to perform tasks like data backup, disaster recovery, email, virtual desktops, software development and testing. Rather than buying or owning physical data centres and servers one can access services such as computing power, storage and databases from the cloud provider. However, there are numbers of issues and concerns associated with cloud-like cost, service provider reliability, downtime, data overload, password, security issues and last but most important is data privacy. 4. Remote Workplace Working remotely can present unique challenges due to the lack of manager or teammates to consult or to provide immediate responses or sources. Infrastructure is the prime need to undertake such tasks, but to have such an infrastructure large investments are flown in acquiring assets that can support, govern and handle the heavy data loads. However, there are threats to these arrangements too, hacking and preventing the theft of data needs powerful firewalls and software. This is the added cost to the IT industry. 5. Risks of outsourcing More companies are opting for outsourcing due to talent shortage or cost reduction. But outsourcing has created some challenges like security threats, legal complications, cultural and time zone issues. Example: J.P. Morgan and IBM J.P. Morgan cancelled its seven-year, $5 billion IT contract with IBM which was the worst debacle for IBM in 2004 as J.P. Morgan opted to bring its own IT talent back and it caused IBM loss of billions of dollars. 6. Government rules of different countries US companies hire highly skilled employees from other countries to work in their companies for special assignments. These employees were given H1-B visa but the trump administration changed the policy of H1-B visas which caused a negative impact on the organizations which are dependent on the US market. New procedures set by the US government to acquire H1-B made it difficult for companies to prove that the employee/workers who were travelling on an H1-B visa are supposed to serve a purpose in the project and not travelling for personal benefits or hidden gains. CONCLUSION Challenges provide scope for improvement. The more an industry face it, the more it flourishes. In this rapidly changing business environment, the companies which cope up with the changing technology will hold their place in the market for a long time. “Take challenges as an opportunity for new learnings” – Boshi Haree Aap Kya Sochte Ho? Reading this article on Challenges in the IT Industry? Write your thoughts in the comment section below Join our Telegram Channel to ensure that you receive updates on Latest GD Topics Author – Snehal Namade Must Explore 100+ Group Discussion Topics with Answers How to crack Group Discussion?
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